Dreams Tulum Resort & Spa, Tulum - Reviews, Rooms Options & Prices 2026

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Key details

About the Resort

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

Close to the beach

Very good

7.9

7.8

/10

3.9

3.2

Loved by Dreams Tulum Resort & Spa guests

Delicious food
Excellent service
Refreshing drinks
Clean rooms

"Beautiful beach, well maintained jungle gardens with animals (iguanas, racoons and more) large and well equiped rooms with balconies in Mexican traditional style and interiors"

Marcin from Poland

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"Our preferred club junior suite king with a garden view that was stunning with trees, luscious foliage and the sounds of birds to serenade us."

Terri H from Canada

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"There were 3 different pools and these were all family friendly."

Abimbola from United States

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Location

Dreams Tulum Resort & Spa is located 85 minutes from Cancun International Airport and just five minutes from downtown Tulum. The resort occupies 44 acres of beautiful coastline and lush jungle. Guests can easily explore nearby ancient Mayan ruins and the Xel-Ha natural aquapark.

Rooms

The hotel offers 432 guest rooms and suites, including 140 Preferred Club suites that enhance the luxury experience. Each room includes living areas, private terraces, and stunning views of the gardens or Caribbean Sea. Swim-out rooms provide direct access to swimming pools right from the terrace.

Dining

Dining options consist of 16 restaurants and bars, ensuring diverse culinary experiences for guests. Notable dining venues include Bordeaux for French cuisine and El Patio for authentic Mexican flavors. The Sip, Savor & See program allows guests to dine at nearby participating resorts.

Wellness

The Dreams Spa spans nearly 13,000 square feet, offering a comprehensive range of body and facial treatments. Guests can enjoy hydrotherapy, massage, and skin care services designed to rejuvenate. The spa also features both indoor and outdoor treatment experiences in serene settings.

Family-Friendly Activities

Dreams Tulum supports family vacationing with its supervised Explorer's Club for children, featuring engaging activities and a water park. The Core Zone Teens Club ensures that teens have access to exciting sports and entertainment options. Families can also enjoy amenities like the splash park with waterslides.

Highlights

Location: 85 minutes from airport

Rooms: 432 elegant guest rooms

Dining: 16 different restaurants and bars

Wellness: Dreams Spa with hydrotherapy area

Family-Friendly: Explorer's Club for children

Entertainment: Continuous activities and events

“This Tulum resort earns points for its commitment to families, with a kids' water park and dedicated clubs. The temazcal spa offers a unique Mayan wellness experience, though spa appointments may be limited. While the resort has some inconveniences, the white sand beach and diverse dining options are a definite plus.”

James DavidEditor-in-Chief at Toresort

Location: Great

8.4/10Review score

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Highlights from guests

DiningTasty Restaurants

The restaurants provide special dishes and delicious cuisine; dining at the oceanfront grill at sunset was incredible.

Ava Thompson from United States

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Spa & LeisureWonderful Spa

The spa has a refreshing hydrasoak and wonderful massages, where you can relax after a busy day.

Kenji Tanaka from Japan

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Children's AmenitiesKids paradise

Kids loved the explorer's club and the pools were family friendly, with something for all ages.

Ingrid Müller from Germany

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Room FeaturesBalcony bliss

The rooms are large and well-equipped with balconies, designed in a traditional style, with jungle garden views.

Andrzej Nowak from Poland

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Select your room type

Dreams Tulum Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Preferred Club Junior Suite Ocean Front Double

2 persons

455 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Deluxe Adult Garden Double

2 persons

455 sq. feet

2 Double beds

Shower

Coffee machine

room details

Deluxe Ocean View Triple

2 persons

455 sq. feet

2 Double beds

Shower

Coffee machine

room details

Deluxe Junior Garden View King

2 persons

520 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Facilities

Dreams Tulum Resort & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.1/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Tennis court
Golf course
Table tennis
Fishing

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Dining Onsite

At Dreams Tulum Resort & Spa, an exciting array of dining options awaits, blending local flavors with international culinary traditions. From romantic French evenings to casual beachfront barbecues, guests can indulge in a tapestry of tastes amidst stunning settings, perfect for every meal occasion.

Dreams Tulum Resort & Spa Restaurant photo The photo shows a formal dining or conference area. The room has light beige walls and a light-colored tiled floor.

The main feature is a long, dark wooden table with several chairs arranged around it. The chairs are upholstered in a light cream fa

Dreams Tulum Resort & Spa Restaurant photo The photo shows a spacious and elegantly decorated lobby area, likely in a hotel or resort. The space is characterized by high ceilings, large pillars, and a grand, open layout.

The dominant color is a warm beige, used for the walls and flooring.

Dreams Tulum Resort & Spa Restaurant photo The photo shows a brightly lit kitchen or dining area with a focus on a large granite countertop. The countertop is cluttered with various items, suggesting preparation for a meal or a culinary activity. There are several bowls, plates, and utensils

Bordeaux

French

Ambiance

Romantic

Key Offerings

Experience exquisite French gastronomy in an intimate setting, perfect for a special dinner. Savor classic dishes crafted with passion, complemented by an elegant selection of wines.

Reservation

Yes

Open for dinner from 6:30 PM to 10:30 PM daily.

El Patio

Mexican

Ambiance

Family friendly, Traditional

Key Offerings

Delight in authentic Mexican flavors and vibrant dishes inspired by local traditions. This warm, inviting setting is perfect for family meals, whether for a leisurely lunch or a festive dinner.

Reservation

Open for lunch from 11:30 AM to 5:00 PM and dinner from 6:30 PM to 10:30 PM daily.

Gohan

Peruvian, Sushi

Ambiance

Family friendly, Modern

Key Offerings

Explore the fusion of Peruvian flavors and sushi creations in a chic environment. Perfect for dinner, Gohan offers a unique twist that invites a taste adventure.

Reservation

Open for dinner from 6:30 PM to 10:30 PM daily.

Himitsu

Cantonese, Thai

Ambiance

Family friendly

Key Offerings

Savor the exotic flavors of Cantonese and Thai cuisine in a family-friendly atmosphere. This venue is ideal for dinner, with an array of dishes that cater to every palate.

Reservation

Open for dinner from 6:30 PM to 10:30 PM daily.

Portofino

Italian

Ambiance

Family friendly

Key Offerings

Transport to Italy with a selection of traditional Italian dishes, complemented by an inviting atmosphere perfect for family dining.

Reservation

Open for dinner from 6:30 PM to 10:30 PM daily.

Seaside Grill

Steakhouse

Ambiance

Family friendly

Key Offerings

Indulge in hearty steaks and grilled delights in a casual beachside setting. This venue is fantastic for both lunch and dinner, offering grilled favorites in a relaxed atmosphere.

Reservation

Open for lunch from 12:00 PM to 5:00 PM and dinner from 6:30 PM to 10:30 PM daily.

World Cafe

International

Ambiance

Family friendly

Key Offerings

Enjoy a diverse array of international dishes at the bustling World Cafe. Ideal for breakfast, lunch, or dinner, the buffet features something for every taste throughout the day.

Reservation

Open for breakfast from 7:00 AM to 11:00 AM, lunch from 12:30 PM to 3:00 PM, and dinner from 6:30 PM to 10:30 PM daily.

Barefoot Grill

Grill/BBQ

Ambiance

Family friendly

Key Offerings

Relish in a casual outdoor setting with delicious grilled favorites. This beachfront grill is perfect for a laid-back lunch, where guests can soak up the sun and enjoy fresh flavors.

Reservation

Open for lunch from 11:00 AM to 6:30 PM daily.

Dreams Tulum Resort & Spa Location

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

Map view

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

City landmarks

Beach

Tulum Archaeological Site

3.2 mi

Landmark

Labna-Ha Magic Mayan World

2.1 mi

Landmark

Casa Cenote

1.9 mi

Landmark

Cenote Abejas

2.1 mi

Landmark

Cenote Tortugas

2.2 mi

Landmark

Parque De Cenotes Yax-Muul

2.7 mi

Landmark

Jungla Maya Native Park

2.7 mi

Landmark

Bahias de Punta Soliman

2.8 mi

Theme Park

Tankah

3.0 mi

Landmark

Cenotes Tankah

2.9 mi

Landmark

Balam Art On Feathers

3.3 mi

Landmark

Tulum Tower

3.3 mi

Landmark

Casita Xaman

4.1 mi

Landmark

Cenotes Park Hidden Treasures

4.3 mi

Beach

Cenote Manati

12.8 mi

Explore Tulum

Discover Tulum's Treasures

Tulum Archaeological Site

15-minute drive

Mayan ruins overlooking the Caribbean, featuring ancient structures and stunning ocean views, a must-visit for history enthusiasts.

Cenote Tortugas

10-minute drive

A beautiful cenote perfect for swimming and snorkeling, known for its crystal-clear waters and serene surroundings.

Jungla Maya Native Park

10-minute drive

An eco-adventure park offering ziplining and nature trails, ideal for thrill-seekers and families seeking outdoor fun.

Labna-Ha Magic Mayan World

4-minute drive

A unique cultural experience with cenotes and eco-tourism, providing insight into the Mayan civilization.

Snorkeling at Cenotes

10-minute drive

Guided snorkeling tours in local cenotes, showcasing the vibrant underwater ecosystem. Rentals and tours available.

Yoga Retreats

10-minute drive

Nearby yoga studios offer classes in tranquil settings, perfect for relaxation and rejuvenation amid nature.

Zip Lining

10-minute drive

Thrilling zip-lining experiences over lush jungles at local parks, suitable for adventure-lovers. Booking recommended.

Casa Cenote

10-minute drive

Local cuisine with a focus on fresh seafood and traditional Mexican dishes. Casual vibe with outdoor seating.

Trattoria Romana Tulum

10-minute drive

Authentic Italian dishes made with top-quality ingredients, featuring a cozy atmosphere. Reservations recommended.

Mayan Beach Club

15-minute drive

Beachfront dining with a diverse menu that includes local specialties and fresh seafood. Great for families.

Papaya Playa Project

15-minute drive

A vibrant beach club offering live music and entertainment in a scenic setting. Popular for sunset parties.

Casa de la Cultura

10-minute drive

Cultural center featuring local performances, art shows, and workshops. Family-friendly and engaging.

Nada Maya

10-minute drive

A lively bar renowned for its creative cocktails and laid-back atmosphere, perfect for unwinding after a day of exploration.

Getting around

City Centre

Tulum12 min · 5.0 mi

Airports

Playa Del Carmen, Quintana Roo (PCM)82 min · 33.7 mi

Cozumel International Airport (CZM)109 min · 44.8 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 07:00-12:00

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

All visitors are offered a buffet breakfast for a fee.

Pets

Pets are not allowed.

Number of rooms:

458

Former name

dreams tulum resort and spa all inclusive

Reviews and Ratings

Feedback about Dreams Tulum Resort & Spa from previous guests about their experience

Review score

Based on 404 verified reviews

7.5/10

Very good

65%

Recommend

Breakfast

8.0/10

Cleanliness

8.6/10

Comfort

8.5/10

Facilities

8.1/10

Free Wi-Fi

9.9/10

Location

8.4/10

Paid Wi-Fi

8.3/10

Staff

8.7/10

Value for money

7.6/10

Pros

Beach location

Lovely pools

Delicious food

Room layout

Cons

Small playground

Drink menu

No refunds

Timeshare meeting

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Dreams Tulum Resort & Spa

Can you explain the key differences between Deluxe and Preferred Club rooms, and what additional perks come with the Preferred Club?

12 September 2024

Preferred Club rooms offer an elevated level of luxury and personal service, including access to a private lounge, concierge services, upgraded room amenities, indoor whirlpool facilities in select accommodations, and premium beach access. Guests can also enjoy daily continental breakfast, hot and cold hors d'oeuvres, and exquisite desserts with fine liquors along with complimentary computer access and a dedicated beach area.

Is food and drink included in the all-inclusive package at Dreams Tulum Resort & Spa?

06 October 2024

The all-inclusive package provides unlimited access to gourmet dining options without the need for reservations, as well as a variety of drinks, including domestic and international top-shelf spirits, natural juices, and soft drinks. Room service is available 24 hours, ensuring that guests can enjoy food and beverages at any time.

What types of beverages are part of the all-inclusive experience?

15 November 2024

Guests can enjoy a wide selection of drinks, including unlimited premium international and domestic spirits, a variety of soft drinks, natural fruit juices, and a daily refreshed mini-bar in their rooms that includes bottled water, juices, and beer.

How does the all-inclusive setup work? Can guests freely dine at any available restaurants?

22 December 2024

Yes, the all-inclusive setup allows for unlimited dining at various restaurants without reservations. Guests can enjoy meals anytime they wish, along with alcoholic and non-alcoholic beverages at bars and dining establishments, including 24-hour room service.

How far is the nearest airport from Dreams Tulum Resort & Spa and do you offer airport transfers?

17 January 2025

The closest airport is Cancun International Airport, located approximately 90 minutes away from the resort. Airport transfer options are available but incur an additional charge.

Are water sports like snorkeling and water skiing available on the property?

28 February 2025

Due to current health guidelines, certain water sport facilities may be closed. However, various tours and excursions are offered nearby that include activities such as snorkeling.

What are the payment policies for booking a room? Is a deposit required?

03 March 2025

A prepayment is required at the time of reservation. Specific details regarding payment options will be provided during the booking process.

Is it permissible to check in with an expired ID or do I need a passport?

11 April 2025

Guests must present a valid passport at check-in. An expired ID is not acceptable for this purpose.

What benefits come with the Preferred Club, and can you clarify the all-inclusive meal details?

25 May 2025

The Preferred Club provides exclusive perks like an upgraded room, access to a private lounge, premium amenities, and dedicated concierge service. The all-inclusive option includes 24-hour room service, meals at restaurants, and beverages served throughout the resort, ensuring a hassle-free dining experience.

Are there any age restrictions for the pools, particularly regarding adult-only areas or swim-up bars?

30 June 2025

The resort features family-friendly pools, while the main pool includes a swim-up bar. There are no dedicated adult-only pools, ensuring a welcoming environment for guests of all ages to enjoy.

Which airport is primarily used for traveling to Dreams Tulum Resort & Spa?

07 July 2025

The primary airport serving Dreams Tulum Resort & Spa is Cancun International Airport (CUN). Guests traveling to the resort generally arrive at this location.